Website Terms & Conditions

Intentional use & intellectual property

Every element of this website — including our bespoke editorial layouts, warm photography, original text, journal articles, and the Serenova logo — is the intellectual property of Serenova Consulting Ltd or our creative partners.

We welcome you to experience this space for your personal, non-commercial reflection. You may not copy, modify, distribute, or republish our digital assets without our prior, written blessing.

Clinical care & emergency disclaimer

The words, stories, and insights shared on this website are woven together for educational, inspirational, and thoughtful reflection. They are designed to support, not replace, formal clinical diagnosis, medical evaluation, or personalised therapeutic advice.

Consultation bookings & fees

When you click “Make an Enquiry” or reach out to us:

• Initial enquiries. Submitting a digital enquiry form does not constitute an automated agreement to enter into a formal client-therapist relationship.
• Therapeutic contract. Our full clinical boundaries — including session pricing, payment processing rules, and our cancellation policy — will be shared with you transparently in a separate, formal Client Agreement before your first clinical conversation.

Harmonious digital security

While we utilise exceptional modern web architecture to ensure a flawless, safe experience, we cannot guarantee that the internet is entirely free from error or vulnerability. You agree to use our platform respectfully and to refrain from introducing malicious software, automated scraping tools, or engaging in disruptive digital actions.

Limitation of liability

To the fullest extent permitted by UK law, Serenova Consulting Ltd and its directors shall not be held liable for any direct or indirect losses or disruptions arising from your use of this website, its content, or temporary unavailability due to technical updates.

Governing law

These Terms & Conditions, and any interactions stemming from them, are governed exclusively by the laws of the United Kingdom, and are subject to the exclusive jurisdiction of the UK courts.